At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.

We are looking for a Demand Planning Manager to join our team. Working in our London office, you will be responsible for managing the Demand Planning team to deliver a robust demand plan and lead the S&OP process, as well as working cross functionally with the wider supply chain and commercial teams to deliver business targets

What you will be doing:

• Ensuring accurate, timely forecasts are delivered to the business for the relevant warehouse. Ownership of the regional volume/value forecasts in the planning tools
• Responsible for communication of forecasts and resolution of issues at key business meetings such as the Demand Review. Effectively analysing and communicating the numbers being submitted, peaks, troughs, risks and opportunities
• Ensure effective monthly account & market reviews are held, working collaboratively and cross-functionally to develop sales forecast and inventory plans to meet customer requirements
• Manage sku analytics making recommendations on re-classification and/or phase-out/discontinuation
• Manage SKU classification in all relevant systems and files
• Ensure monthly analytics are completed including monthly forecast accuracy and complete at least quarterly sku count review/re-classification, phase-out and discontinuation
• Manage communication on all aspects relating to demand planning. Ensure weekly/monthly reports are completed, presented and distributed to the business
• Communicating and collaborating closely with NPD & Supply Planning to ensure always as accurate as possible demand plans
• Lead development of the S&OP process, continuous improvement and best practice
• Maintain and develop Demand Caster, as the business sales/demand forecasting application
• Support implementation of SAP S/4HANA ensuring Demand Caster integration and successful implementation
• Support the Chief Supply Chain Officer developing, influencing and implementing strategic plans
• To carry out any other reasonable management requested task

Dependent on experience:

Additional projects as the business grows including but not limited to:

• Implementation of SAP S/4HANA application including future evaluation of SAP APO to replace the Demand Caster application
• Changing, Developing, and implementing demand planning processes
• Supporting new product launches, new markets and sales channel developments

Key Measures:

• Forecast accuracy
• OFR
• SKU management

What we need from you:

• Previous experience in a similar forecasting/demand planning role
• Good knowledge of forecasting applications, algorithms and demand generation models
• Fully proficient in standard IT packages and being an Advanced Excel user is essential
• Experience of NetSuite and/or experience of SAP APO would be beneficial
• High degree of numeracy and analysis skills
• The ability to demonstrate a strong sense of individual accountability
• Thrives on challenges, with the ability to work well under pressure
• Resilient and flexible, adapts to new challenges
• Proactively seeks improvement, is a solution provider and a problem solver
• Learns from successes and failures, looks for and reapplies best practices
• Remains focused on priorities while tackling obstacles
• Embraces and accelerates change in a fast-paced environment
• Demonstrates sense of urgency but knows when to act, when to wait
• Collaborates easily with others, sharing information and adapts to different working styles

What you’ll get from us:

• Competitive salary and holiday allowance
• Company performance related bonus
• A pension contribution
• An exclusive staff discount
• Flexible working pattern with 3 days in the office and 2 from home
• External private employee wellbeing support
• Access to Perkbox
• Season-ticket travel loan
• Cycle to work scheme
• Holiday trading (buy/sell) and extra holiday days for long service