At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.

The Online Account Manager will be responsible for helping to grow and develop online with full ownership and accountability within the channel. The aim is to maximize sales, traffic and conversion by increasing brand visibility, whilst maintaining a strong, commercially beneficial relationship.

What you will be doing:

External

• Achieve sales and cost targets for Amazon Australia and other online accounts
• Shape and execute strategy and negotiate annual terms
• Establish strong working relationships with AVS team
• Understand nuances of Amazon trade to manage effectively e.g. SIOC packaging, LBB etc.
• Identify opportunities to drive traffic and increase conversion
• Maximise new product launches and category expansion plans
• Manage deal calendar with consideration to effect on offline business
• Agree trade marketing activities and negotiate incremental online campaigns

Internal

• Complete all activities set by line manager within agreed timelines
• Presentation of account performance/plans to internal stakeholders
• Work closely with demand planners to maximise availability and sales
• Collaborate with Marketing and Creative teams to tailor content
• Guide customer services and supply teams to effectively manage orders

Monthly Reporting

• Turnover and cost of doing for Amazon AU
• Monthly forecasting at country level

What we need from you:

• Experience in a key account role working with Amazon or other online business
• Well organised, hard-working and highly motivated
• Enthusiastic and action-orientated
• Analytical and numerically strong
• Strong planning/project management skills
• Service and Detail orientated
• Strong communication and influencing skills
  
• Strong commercial and negotiation skills

What you will get from us:

• Competitive salary and holiday allowance
• An exclusive staff discount
• Performance related bonus