North America Senior Account Manager - Amazon
At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major retailers and independent specialty stores worldwide as well as our rapidly growing ecommerce channel.
You will be responsible for helping to grow the business specifically within Amazon, overseeing the management of the account. The aim is to maximize sales, traffic and conversion by increasing brand visibility, whilst maintaining a strong, commercially beneficial relationship.
What you will be doing:
Internal
- Complete all activities set by line manager within agreed timelines
- Presentation of account performance/plans to internal stakeholders
- Work closely with demand planners to maximise availability and sales
- Collaborate with Marketing and Creative teams to tailor content for Amazon
- Guide customer services and supply teams to effectively manage Amazon orders
External
- Achieve sales and expenditure targets for Amazon.com
- Shape and execute Amazon.com strategy and negotiate annual terms
- Set up Mexico and Canada vendor codes
- Establish strong working relationships with Vendor Managers and AVS team
- Understand nuances of Amazon trade to manage effectively e.g. SIOC packaging, LBB etc.
- Identify opportunities to drive traffic and increase conversion
- Maximise new product launches and category expansion plans
- Manage deal calendar with consideration to effect on offline business
- Agree trade marketing activities and negotiate incremental online campaigns
Monthly Reporting
- Turnover and cost of doing business targets
- Demand forecasting
What we need from you:
- Experience in a key account role working with Amazon or other online business
- Well organised, hard-working and highly motivated
- Enthusiastic and action-orientated
- Analytical and numerically strong
- Strong planning/project management skills
- Service orientated
- Detail Orientated
- Strong communication and influencing skills
- Strong commercial and negotiation skills
What you will get from us:
- Competitive salary and bonus program
- 401k with company match
- Health benefits
- An exclusive staff discount
- Access to Perkbox
- Volunteer days
- Holiday carry over scheme
- Monthly team recognition
- Team
- Sales
- Locations
- United States of America
- Remote status
- Fully Remote
Life at Joseph Joseph
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Flexible working
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Mental wellbeing support
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Holiday trading
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Additional holiday for length of service
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Company bonus scheme
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Generous discounts for you and friends and family
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Season ticket loan and cycle-to-work scheme
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Even more discounts with Perkbox
North America Senior Account Manager - Amazon
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