We’re product designers, inventors and engineers. People-watchers by nature and problem solvers at heart, we’re blue-sky thinkers with a keen commercial eye. From initial sketches and basic prototypes, we turn insights into innovations and ideas into reality. Working collaboratively with other teams and our suppliers, we manage the entire product-development process, delivering original solutions that delight and inspire.

We’re a dedicated team of graphic designers, art directors and copywriters responsible for bringing our brand marketing to life. We help define and communicate product USPs; create stunning presentations, packaging and catalogues; devise enticing retail merchandising; art direct beautiful photography and video; write engaging and informative copy; and originate highly effective direct-to-consumer campaigns.

The Joseph Joseph customer is at the heart of everything we do, so we strive to look after them at every step of their journey with us. Whether answering a product query on social media or resolving a complaint over the phone, we aim to deliver a first-class service that makes them feel valued. It’s busy – we reply to 4,000 customers across the world every month – but our positive, empathic attitude ensures their experience with us is a happy one.

From managing various key accounts to ensuring a smooth order-to-delivery process, customer service is the bridge between sales and product delivery for our wholesale, retail and distributor customers. We’re experts in all things Joseph Joseph and our customer-first ethos saw us process more than 40,000 orders containing 390,000 lines in 2020.

Digital-first thinkers with sharp, analytical minds, we’re the team responsible for bringing Joseph Joseph’s design-led, innovative spirit to life on the website. Enthusiasm and curiosity play a big part in what we do, whether that’s elevating the customer experience across six global websites or discovering new ways to refine our marketing activity across organic and paid media.

Whether we’re identifying new opportunities or creating business plans, telling the brand story or planning the launch of a new range, there’s no-one more passionate about our products than the sales team. Entrepreneurial in spirit and commercial at heart, we pride ourselves on providing our customers with exceptional support.

We’re a team of strategic decision-makers responsible for managing the company spend and keeping Joseph Joseph in its best financial position. Fast-paced, collaborative and ambitious, we think global, identifying key areas for growth and handling multiple currencies and processes.

We’re the power that keeps Joseph Joseph running, overseeing the entire digital ecosystem of the business. Our technical know-how and solution-driven mindset play an important role in delivering remarkable digital experiences, not only to our customers but to every person within the business too.

Product is key at Joseph Joseph and our operations team is responsible for upholding exceptional service across all stages of its journey. We work with more than 40 suppliers across six distribution centres, delivering to customers in more than 100 countries around the world. From warehouse logistics to environmental and ethical compliance, we’re committed to bettering our practices and surpassing our customers’ expectations.